NCSC Annual Conference & Nordic Awards

Creating a destination – when the store becomes a story

NCSC Annual Conference & Nordic Awards

2 june 2020 |Norra Latin|Stockholm

"Creating a destination – when the store becomes a story"
In the eco system of retail, the physical market place is predicted to become more and more about experiences, tailored to each customer’s specific need and preference. But what does this really entail? And what will it require from retailers and real estate owners? At this year’s NCSC Annual Conference we will discuss everything from staffing and store design to technology and marketing, and how each will affect the days ahead.



  • 10:00 am - Optional Study Visit: P.U.S.H. - The Urban Skate Park
  • Creating a destination is all about building a bustling community! AMF Fastigheter took this to heart and embarked on a new venture together with Swedish skating legend Alexander Lindgren. Together they introduced P.U.S.H. in Gallerian Shopping Center, a meeting place where visitors can skate, experience art and music, attend workshops and meet new brands.

    Limited to 60 participants. We will gather at Norra Latin and take a 10 minute walk to Gallerian Shopping Center.
  • 12:00 pm - Lunch at Norra Latin
  • 1:00 pm - Creating a destination: Introduction by moderator Magnus Ohlsson
  • 1:30 pm - Brainstorming session
  • The expertise and knowledge of our audience is impressive and this year we are planning to make good use of it. During our brainstorming sessions we will ask you to get involved by discussing current topics and sharing your ideas.

    Be prepared to get involved – Our greatest asset is You!
  • 1:50 pm - Nordic Think Tank
  • Words like “destination” and “experience” are becoming increasingly popular, but how are they being interpreted and implemented across the Nordics? We have invited leading retailers and real estate owners to share their views on the topic and strategies ahead.
  • 2:20 pm - Keynote speaker - To be announced!
  • 3:00 pm - Coffee Break
  • 3:30 pm - A data driven future: Introduction by moderator Magnus Ohlsson
  • 3:45 pm - Keynote speaker - To be announced!
  • 4:20 pm - Brainstorming session
  • 4:30 pm - Nordic Think Tank
  • Creating a personalized customer experience involves many aspects, but data is for sure one of the key ingredients. Hear top Nordic players share their experiences, best practices and visions ahead.
  • 5:00 pm - Round up
  • 5:15 pm - Cocktail and Mingling
  • 7:00 pm - NCSC Nordic Awards Gala Dinner


To be announced

Magnus Ohlsson

CEO Retailomania
We are happy to announce retail branding & concept developer Magnus Ohlsson as this year's moderator!